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Who do I contact if I need help?

Who do I contact if I am experiencing technical issues or need more information?

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Written by Ryan Barnett
Updated over 2 months ago

If you are experiencing technical issues or see any error messages, please raise a support ticket with our Customer Support Team using the Help Centre chat window that is visible to you on the Tixstock platform when logged in. To open Help Centre, look for an icon on your screen:

If you have any queries regarding your account, inventory, orders, want to book a demo or anything else, click 'Send us a message' and you will be guided through series of questions to submit the right ticket type or get connected with the right Customer Support Team member.

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